Yes! You can make changes to your booking from your confirmation email or at Srilankahotelgroup.com Depending on the property’s policy,
You can find the room and property facilities in your booking confirmation.
This depends on the property who will do their best to meet your needs, but cannot guarantee your request. You can do either of the following:
It depends on the property’s policy. Additional costs for children, including extra beds/cots, are not included in the reservation price. Please contact the property directly for this information.
All the facilities listed under the room type are included in the room price. To see the facilities, just click on the room name. You can see if breakfast or anything else, such as taxes, are included by rolling your cursor over the text in the column called ‘Conditions’. This information will also be in your confirmation email, and can be found in your account when you sign in. If you don’t have an account, you can create one here
The price we show is for the room for the entire length of the stay, unless otherwise stated in the room type and description.
This depends on the hotel and the room type.
No, we do not charge any fees at all.
Some properties require a prepayment. The prepayment is an amount charged by the property, ahead of your stay. The date of the payment, and how much is charged, depends on the property’s prepayment policy.
Srilankahotelgroup.com does not charge a booking fee. Any additional charges or taxes you do see are defined by the property and local tax rules.
Possibly, but it’s up to the property.
It’s up to the property and depends on your payment policy. It’s best to ask the property directly.
It depends on the booking’s payment policy.
Yes! Any cancellation fees are determined by the property and listed in your cancellation policy. You will pay any additional costs to the property.
You can find this in hotel page.
You can directly connect with hotel or any other listing owners using website, email and contact numbers
Check-in and check-out times differ for each hotel. You will find them on the “Hotel Policies” section at the bottom of the hotel page.
Room facilities are clearly listed under each room type, to see the full list and photos just click on your desired room type.
Pet policies are always displayed on the hotel’s page under “Hotel Policies”.
Under ‘Hotel Facilities’ you can see whether or not the hotel has parking, and if any restrictions apply. If the hotel requests you reserve parking, please contact them directly with the contact information provided in your booking confirmation.
Our pricing structure is based on the idea that the price you set is what guests pay. We don’t add anything on top so you can to price your property competitively and get more guests.
NO! Commission is: 0%
Monthly / yearly membership charges only.
After you’ve registered your property, we’ll review your information to make sure we have everything we need. Then you’ll receive an email with login details for your Extranet. This is where you’ll go to update your availability and prices.
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